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PRIVACY POLICY

Last Updated: February 02, 2026

INTRODUCTION

Ermy Pedata from The Language Rose ("our" "we" or "us") respect the privacy and are committed to protect the personal information of our Users ("user," "you," "your" or "yours") when you visit or use Ermy Pedata from The Language Rose (the "App").

We provide our App and Services (hereinafter collectively, either "App" or "Services") to you under the following privacy policy (the "Policy").

Personal Information We Collect

In order to keep the App functional, we must process information about you to operate, improve, modify, customize, support and market our services.

If you do not agree with this, then you can update/delete your personal information in your user profile.

The type of information that we collect depends on how you use our App and Services. We require certain information to deliver to you, our services, and without this, we will not be able to provide such services to you. Our Services have optional features, which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. Please carefully read the following to understand what information we may collect:

Information You Provide

When you use the App or register to the App, we may ask you to provide certain information, including:

  • Email
  • Name
  • Surname
  • Phone
  • Password
  • Personal number
  • Address
  • Job title
  • Contact preferences
  • Billing addresses
  • Debit/credit card numbers
  • Username
  • Contact or authentication data

We will also collect or otherwise ask you to provide additional information that you provide us, such as your profile details, pictures and/or any other texts, images, videos or information that you may upload on the App and/or provide to the App.

Financial Information

Your financial information when you make purchases on the App. We collect financial information when you make a purchase on the following platforms:

Automatically Collected Information

We also collect information while you access, browse, view or otherwise use the App. In other words, when you access the App we are aware of your usage of the App, and gather, collect and record the information relating to such usage, including:

  • Geo-location information
  • IP address
  • Device and connection information
  • Browser information and web-log information
  • Phone book and contacts
  • All communications recorded by Users through the App

We use that information to enhance user experience, personalize your browsing experience as well as monitor the App for preventing fraud and inappropriate content or behavior. We collect texts, information, pictures, videos and/or any data that you may upload on the app.

We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.

All of the preceding is collected, as permitted by applicable laws relevant to your jurisdiction.

How Do We Collect Personal Information?

Information Provided by You

You directly provide us with most of the information we collect. You do this by:

  • Filling out the registration details on the App
  • Linking accounts of other social networks to your Ermy Pedata from The Language Rose account
  • Completing application forms
  • Posting and sharing additional information voluntarily

Information We Collect When You Use the App

We collect technical information indirectly and automatically through our systems. This information includes:

  • Logging your operating system
  • Software configuration
  • Internet Protocol (IP) address
  • Use of cookies (cookies are small files sent from us to your computer and sometimes back)

Cookies ultimately help us improve your navigation and ease of use of our App. Should you require additional information about how we may use Cookies to improve the services we provide, please visit our Cookie Policy.

Information We Collect from Other Sources

We may receive information from third party vendors and/or other commercially available sources, such as:

Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive information from advertising and marketing partners in order to manage and measure our campaigns as well as from enrichment service providers to enhance, modify and personalize your experience of the App.

For more information, please see the following sections of this Policy: Analytics, Cookies and Marketing and Behavioral Remarketing.

How We Use Collected Personal Information?

All processing of your personal information will always be justified by a "lawful ground" for processing, where relevant under applicable laws. In the majority of cases, processing will be justified on the basis that:

  • You, or in the case you are below the age of 16 or the age of legal adulthood if different in your country, your parent or guardian has provided consent for us to use your personal information for a specific purpose;
  • The use of your personal information is necessary to perform a contract or take reasonable steps to enter into a contract with you (e.g. to provide you with agreements or services which you have purchased);
  • The processing is necessary to comply with a relevant legal obligation or regulatory obligation that you and/or we have (e.g. fraud prevention); or
  • The processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We Will Use Your Personal Information for the Following Purposes:

  • To create user accounts
  • To manage user orders
  • To contact user
  • To provide support
  • To post testimonials

Marketing Communications

Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication or by sending an email to [email protected].

We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

We use your personal information to inform you about our products, services or promotions from Ermy Pedata from The Language Rose that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.

How Long Do We Retain Your Personal Information?

We retain personal information only for as long as is required to fulfil the purpose for which it was collected and unless otherwise stated for a period of: as long as the user has an account with us.

Please note that in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  • As long as it is necessary and relevant for our operations, e.g. as long as is necessary to provide services, etc.; and
  • In relation to personal information to comply with applicable laws, prevent fraud, troubleshoot problems, assist with any investigation, enforce our App terms and take other actions as permitted by law.

Children Under the Legal Age of Adulthood

Our services are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen. If we become aware that a child under thirteen has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at [email protected].

Sharing Personal Information with Third Parties

We will share your personal information with third parties only in the ways that are described in this Policy.

We may disclose your personal information to third parties in the following circumstances:

  • When you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information
  • To third party service providers who perform services on our behalf
  • To comply with legal obligations or requests from law enforcement authorities
  • To protect and defend our rights and property
  • In connection with a business transaction, such as a merger or sale of assets

Analytics, Cookies and Marketing and Behavioral Remarketing

We use analytics services and cookies to improve our services and provide you with relevant marketing. Please see our Cookie Policy for detailed information about how we use cookies.

Analytics Services

We use various analytics services to help us understand how users interact with our App, including:

  • Google Analytics
  • Facebook Analytics
  • Other third-party analytics providers

These services collect information about your use of our App and may track your activities across different websites and apps.

Marketing and Remarketing

We may use remarketing services to advertise on third party websites to you after you have visited our App. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our App.

Your Rights

You have the right to:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate or incomplete personal information
  • Erasure: Request deletion of your personal information under certain circumstances
  • Restriction: Request restriction of processing your personal information
  • Data Portability: Request transfer of your personal information to another service
  • Objection: Object to processing of your personal information based on our legitimate interests
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information

Additionally, you have the right to:

  • Restrict our processing of your personal information in certain circumstances, including: (a) where the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection
  • Object to decisions which are based solely on automated processing or profiling
  • Where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller
  • Obtain a copy of or access to safeguards under which your personal information is transferred outside of the EEA

In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.

We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period of time for record-keeping, accounting and fraud prevention purposes.

Data Controller

The owner and Data controller is Ermy Pedata from The Language Rose - [email protected]

Specific Provisions for California Residents

This section of the Policy applies to you, if you are a California resident.

Categories of Personal Information Collected

We have collected the following categories of personal information from Users:

  1. Information that you chose to upload or otherwise provided by you which may include:
    • Identifiers and personal information, such as name, postal addresses, online identifiers, email addresses, and location
  2. Information we collect when you use the App, including:
    • Identifiers and personal information, such as online identifiers, internet protocol (IP) addresses, access device and connection information such as browser type, version, and time zone setting and browser plug-in types and versions
    • Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
    • Internet or other electronic network activity information, including, but not limited to log-in and log-out time, the duration of sessions, the content uploaded and downloaded, viewed web-pages or specific content on web-pages, activity measures
    • Location information, based on your IP address and GPS
    • Phonebook based on your contact lists
    • Pictures based on your camera
  3. Inferences drawn from any of the information identified above to create a profile about you

We obtain personal information listed above from third party sources, as detailed in this Policy.

We use the personal information that we collect or receive for the business purposes as described above under the Section titled "How Do We Use the Information Collected?".

We disclose personal information to third parties for business purposes as described above under the Section titled "Sharing Personal Information with Third Parties" in the Policy. In the preceding twelve (12) months, we have disclosed all the categories of personal information detailed above for business purposes.

As previously mentioned in this Policy, we do not sell (as such term is defined in the CCPA) personal information and will not sell it without providing Users with a right to opt out.

Your Rights Under CCPA

You are entitled to the following specific rights under the CCPA in relation to personal information related to you:

  1. Right to Know: You have a right to request that we will disclose certain information to you about our collection and use of personal information related to you over the past 12 months. After verifying your request, we will disclose to you:
    • The categories of personal information that we collect about you
    • The categories of sources from which the personal information is collected
    • The purposes for collecting, using, or selling that personal information
    • The categories of personal information that we disclosed for a business purpose or sold, and the categories of third parties to whom we disclosed or sold that particular category of personal information
    • The specific pieces of personal information that we have collected about you
    • If we disclosed your personal information for a business purpose, the categories of personal information we have disclosed
    • If we sold your personal information, the categories of personal information we have sold
  2. Right to Delete: You have a right to request that we delete personal information related to you that we collected from you under certain circumstances and exceptions
  3. Right to Non-Discrimination: You also have a right not to be discriminated against for exercising your rights under the CCPA

Making CCPA Requests

To make such requests, we kindly ask that you contact us at [email protected].

We will verify your request using the information associated with your account, including email address. Government identification may also be required.

A request for access can be made by you only twice within a 12-month period. Any disclosures that we provide will only cover the 12-month period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes.

When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact us at [email protected] and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information in your user profile.

Contact Us

To exercise any of your rights in connection with your personal information, we kindly ask that you please contact us at [email protected].

If you have any questions (or comments) concerning this Policy, please email our team at [email protected], and we will make an effort to reply within a reasonable timeframe.

EU Representative and Data Protection Officer

For the purposes of GDPR (Article 27), you may contact our EU representative and Data Protection Officer:

Ermy Pedata from The Language Rose
[email protected]

CONTACT US

For any questions or queries regarding this Privacy Policy, please feel free to contact us:

[email protected]